Today I tried to upgrade my iPad to the newest version 26 of iOS. I tried that with the app “Apple Devices” from the Windows App store.
However, in the middle of the update, the app displayed the message “Unknown Error (1109). 06B4.0000” and the iPad was no longer usable.
I set my iPad into DFU mode, and tried it again without any success. According to different forum entries, the error seems to be a network or DNS error. So I tried these different things:
- Tried a different USB-C cable
- Disabled by DNS blocking tool in my network and forced the Google DNS servers
- Used a VPN to make sure that there is no other blocking in my local network
However, the error did not disappear. I did not try to do a complete new installation with restoring the data from a backup. In this case I would have los many things like my Signal chat history, some Banking app data etc.
Instead I tried a tool called “3u Tools“. This tool has many different functions and one of it is updating / installing a new iOS version.

With this tool I was able to the upgrade my iPAD to iOS 26 without a problem. There was a slight delay during the upgrade at about 50% while displaying “Requesting EAN data” and I thought the upgrade failed again. However I just waited a few more minutes and the update continued afterwards.